Do I have to register?

You are welcomed to browse Topsofts.com without registration. But if you register to be our member, you would enjoy more priority and convenience.

How to register?

You could click the LOGIN button on the top of the page to register.

I forgot my password. What can I do?

You can use our password retrieve system. We will send you your password to your mailbox. Get my password.

I cann't get into my account every time I try to log in. What can I do?

a. Make sure you have entered the correct information.
b. Check whether CAPS LOCK on your keyboard is enabled.

If the problem still couldn't be solved, you should contact our Customer Service and we will reply you in two working days.

Payments

How can I pay for the Topsofts' products?

The payments on our page are made through credit card, paypal, bank/wire transfer, check/money order, and fax-credit card.

How long does the payment remain valid?

Your payment remains valid for unlimited time. It is for you to decide when to spend your money. It is valid any time.

I want to cancel my order. Can I get my money back?

The fact that you have deposed money to your account undermines that you have agreed to spend it in total on our services. If you want to change or cancel your order, please contact our Customer Service.

I have finished the payment, but I didn't receive the code. What can I do?

Please, contact our Customer Service and provide the payment details. We will do our best to solve your problems.